Privacy Policy

Privacy Policy
Last Updated: June 2025

Spencer Lion Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us directly.

1. Who We Are

Spencer Lion Ltd is a Chartered Building Surveying practice based in the United Kingdom.
Registered Address: [Insert Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]

2. Information We Collect

We may collect and process the following personal data:

• Contact Information (name, email address, phone number, postal address)

• Property Details (related to your enquiry)

• Technical Data (IP address, browser type, operating system, and usage statistics through cookies)

We do not collect sensitive personal data (e.g. health or financial records) through our website.

3. How We Use Your Information

We process your data for the following purposes:

• To respond to enquiries and provide our services

• To send information about our services (where requested)

• To comply with legal or regulatory obligations

• To improve our website and user experience

We only process personal data where we have a lawful basis to do so, such as your consent, our legitimate business interests, or a contractual necessity.

4. Sharing Your Data

We do not sell your data. We may share your data with:

• Third-party service providers (e.g. website hosting, email systems)

• Professional advisers (e.g. accountants or solicitors)

• Government or regulatory authorities if legally required

All third parties are required to respect the security of your data and comply with applicable data protection laws.

5. How We Store Your Data

Your personal data is stored securely on our systems and is protected from unauthorised access, alteration, or disclosure. We retain data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

6. Your Rights

You have the right to:

• Access your personal data

• Correct or update your data

• Request deletion of your data

• Object to processing or request restriction

• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our website may use cookies to enhance your experience and analyse usage. You can adjust your browser settings to refuse cookies or notify you when cookies are used. For more information, please refer to our [Cookie Policy].

8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We recommend you review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Spencer Lion Ltd
📧 info@lightgoldenrodyellow-coyote-440599.hostingersite.com
📞 01753 850304
📍 45 Eton Square, Eton, Windsor, Berkshire SL4 6BQ

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.